SignagePlus: a comprehensive, knowledge-based platform for audio and visual management
Guide visitors with readable information, queue updates and wayfinding—from a clinic or medical practice to a hospital or healthcare network.
The client should know where to go and when to be called
At the entrance of the clinic, the department guide helps to find the destination. The waiting area is suitable for displaying queue status and general announcements, and the counter should display a message related to the service of the same section. Educational content also needs the approval of the relevant authority. Displaying the patient's personal information in the public space should be controlled from the beginning in the scenario design.
From business needs to daily operation
Specify the reference path
Specify the entrance, reception, waiting and service destination on the customer experience map and write the information needs of each point.
Separate content and data
Prepare public notices, approved educational content, and queue information with specified owner and source.
Check readability and recall
Check text, contrast, language, audio and expected environmental conditions on real equipment, and assign the publishing owner.
Selection details and related capabilities
Visitor's guide
- Queue and voice call in the relevant scenario
- Route guide and section introduction
- Public notice and service schedule
Communication within the collection
- Human resources board and calendar
- Approved educational content
- Operational dashboard with appropriate display level
Adapted to your scale and requirements
In an office, a simple queue route and notification may be sufficient. In the hospital, the difference between the departments, the network, the permission of the users and the sensitivity of the information are decisive. This solution is an information platform; Therapeutic decisions and clinical systems have their own specialized path.
Questions to ask before choosing
Should the patient's name or information be displayed on the screen?
Only the information that is necessary for the service scenario and allowed according to the policy of the center should be displayed. The call ID, installation location, and access level of the data source are checked in the design.
How to connect to the appointment system?
The queue resource, data contract and call behavior must be coordinated with the central system. A ready connection to any treatment software is not inferred from the existence of the queue app.
See the solution in your environment
Tell us about the location, number of devices and content requirements. From a small shop to an enterprise or branch network, the demo should answer your real-world scenario.
SignagePlus: a comprehensive, knowledge-based platform for audio and visual management, with AFTA security certification.